Can I return an order?

 

You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is counted from the day of the delivery of the last good(s) in your order. The easiest way to exercise your right of withdrawal is to simply fill our return form, print it and attach it to the parcel and return the goods to us.

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However, to meet the withdrawal deadline, it is sufficient for you to let us know about your decision to withdraw from your order, before the withdrawal period has expired. 

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All returned items have to be the same condition they were in upon your receipt. This means the items should not have been unsealed, damaged or otherwise altered.

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Effects of withdrawal:

We will refund all payments received from you, including the costs of our standard delivery option, without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw. We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees. We may withhold the refund until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

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Where do I send a return?

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Please use the following address for return parcels:

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LR Europe

Adam Jan Figel

Ludove namestie 19

83103 Bratislava

Slovakia

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How will I be refunded?

Your refund will be payable with the same payment method you chose for purchase. If you have paid by credit or debit card, we will refund the balance to the card originally used. If you have paid with PayPal, we will refund the balance to your PayPal account.

 

How will I be informed that my return has been processed?

 

Once we have received your return shipment, we will send you a notice of cancellation via email, confirming receipt of the parcel.

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